PrimeSpin Terms and Conditions — Rules for Filipino Players

01 Introduction

Welcome to PrimeSpin. These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Player," "you," or "your") and PrimeSpin ("the Platform," "we," "us," or "our") regarding your access to and use of the PrimeSpin website located at primespin.app and all associated services, games, and tools offered therein.

By registering an account with PrimeSpin, accessing the platform, or placing any bet or wager, you confirm that you have read, understood, and agreed to be bound by these Terms in full. If you do not agree with any part of these Terms, you must not use PrimeSpin's services.

These Terms apply to all products and services offered on PrimeSpin, including but not limited to online slots, poker, sports betting (basketball, volleyball, MMA, and other sports), Color Game, and any promotions or bonus programmes run from time to time.

02 Eligibility & Registration

To register and use PrimeSpin, you must meet the following requirements:

• You must be at least 18 years of age at the time of registration. PrimeSpin does not permit underage gambling under any circumstances.
• You must be located in a jurisdiction where online gaming of this nature is permitted under applicable local laws and regulations.
• You must not be listed on any self-exclusion register or have a pre-existing voluntary exclusion agreement with PrimeSpin in force.
• You must not be an employee, contractor, officer, or close associate of PrimeSpin or any of its affiliated entities.

During registration, you are required to provide accurate, current, and complete information. This includes your full legal name, date of birth, valid email address, and a mobile number you actively use. PrimeSpin may require supporting documentation to verify this information at any time.

Each player is permitted to hold only one account on PrimeSpin. Duplicate accounts, whether created intentionally or through error, will be identified and merged or closed. Any winnings or bonuses accumulated through a duplicate account may be voided.

03 Account Responsibilities

Your PrimeSpin account is personal to you. You are solely responsible for maintaining the confidentiality of your login credentials, including your password and any two-factor authentication codes. Do not share your account access with anyone else — not a friend, not a family member, not anyone.

If you suspect that your account has been accessed without your authorisation, contact PrimeSpin support immediately at support@primespin.app. We will act promptly to investigate and, where appropriate, secure your account.

You are responsible for all activity that occurs on your account, whether authorised by you or not, until you notify us of an unauthorised access event. PrimeSpin will not be liable for losses incurred as a result of unauthorised access where you have failed to maintain the security of your login details.

• Keep your password strong — use a mix of letters, numbers, and symbols.
• Never save your PrimeSpin password on a shared or public device.
• Enable two-factor authentication in your account settings if available.
• Log out properly after every session, especially on mobile devices you share with others.

You must notify PrimeSpin promptly if any of your registered details change, including your contact number, email address, or payment method information. Keeping your details current is essential for verification purposes and smooth transaction processing.

04 Deposits & Withdrawals

PrimeSpin supports deposits and withdrawals in Philippine Peso (₱) through the following local channels: GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet, BDO Online, BPI Online, UnionBank Online, Visa, and Mastercard.

All payment methods used for deposits must be registered in your own name. Third-party deposits are not accepted. PrimeSpin reserves the right to return funds deposited from unverified or mismatched payment sources and may request supporting documentation to confirm ownership.

Minimum deposit and withdrawal amounts are set by PrimeSpin and may be updated from time to time. Current limits are displayed in the Cashier section of your account at the time of transaction.

PrimeSpin does not charge platform fees for standard deposits and withdrawals, but your payment provider may apply their own transaction fees — for example, certain bank transfer services may have their own charges separate from the PrimeSpin platform. Check with your payment provider if you're unsure.

In cases where a withdrawal is requested and identity verification has not yet been completed, PrimeSpin may hold the withdrawal pending receipt of the required documents. This is a standard anti-money laundering measure and is not intended to unreasonably delay your access to funds.

05 Bonuses & Promotions

PrimeSpin offers various bonuses and promotions from time to time, including welcome bonuses, deposit match offers, free spins, cashback programmes, and sports betting enhanced odds. All promotions are subject to specific terms that will be communicated alongside each offer.

The following general conditions apply to all PrimeSpin promotions unless a specific offer states otherwise:

• Wagering requirements must be met before bonus funds or associated winnings can be withdrawn. The specific multiplier (e.g., 20x, 30x) is stated in each offer's terms.
• Bonuses can only be claimed once per player, per household, per IP address, and per device, unless explicitly stated otherwise.
• PrimeSpin reserves the right to withdraw or modify any promotion at any time without prior notice.
• Bonus funds must be used within the validity period specified in the promotion. Expired bonuses are automatically removed from your account.
• Not all games contribute equally toward wagering requirements. Slots typically contribute 100%, while table games and certain sports bets may contribute less. Check individual offer terms for the contribution breakdown.
• Attempting to take advantage of a promotion through irregular or abusive play patterns — including low-risk hedging strategies designed solely to clear bonus requirements — is prohibited and may result in bonus cancellation.

06 Betting Rules

When you place a bet on PrimeSpin — whether on sports, poker, slots, Color Game, or any other product — you accept the specific rules applicable to that game or market. Game-specific rules are accessible within each product's interface on the platform.

For sports betting, the following general principles apply:

• All bets are final once confirmed through the bet slip. You may not cancel or amend a bet after it has been submitted and accepted by the PrimeSpin system, unless a Cash Out option is explicitly shown and available on your active bet.
• If a sporting event is postponed, abandoned, or cancelled before completion, bets may be voided and stakes returned. For events that are suspended mid-game and do not resume within a specified period, individual market rules apply. Refer to the relevant sport's rules page for details.
• PrimeSpin publishes odds in the format selected in your account settings. Decimal odds are the default; other formats are available as alternatives.
• In the event of an obvious error in odds — for example, a clearly incorrect line due to a technical fault — PrimeSpin reserves the right to void the affected bets and refund stakes, regardless of whether the bet has already settled.
• Maximum bet limits apply across different markets. These limits are shown in the bet slip when you enter your stake amount.

For casino-style games including online slots, poker, and Color Game, the rules specific to each title or game variant are displayed within the game interface. PrimeSpin uses certified RNG technology across all casino products to ensure fairness and randomness of outcomes.

07 Prohibited Conduct

PrimeSpin takes the integrity of its platform seriously. The following activities are strictly prohibited and may result in immediate account suspension, voiding of bets and winnings, and permanent closure of your account:

• Bonus abuse: Exploiting promotions through methods not consistent with good-faith recreational play, including the use of multiple accounts to claim the same offer more than once.
• Collusion: Coordinating with other players in poker or other competitive games to gain an unfair advantage over other participants.
• Use of automated software: Deploying bots, scripts, or any automated system to place bets, play games, or interact with the PrimeSpin platform in ways not available to regular players through the standard interface.
• Fraud or misrepresentation: Providing false identity information, using stolen payment credentials, or misrepresenting your location or age.
• Money laundering: Using PrimeSpin to facilitate any form of money laundering or financial crime. All suspicious transactions are reported to relevant authorities in accordance with applicable regulations.
• Exploiting technical errors: Taking advantage of software bugs, erroneous odds, or other platform malfunctions to secure winnings that would not otherwise be achievable.
• Chargebacks: Initiating fraudulent chargebacks with your payment provider after using funds on PrimeSpin. Any confirmed fraudulent chargeback will result in account suspension and recovery proceedings.

08 Intellectual Property

All content on the PrimeSpin platform — including but not limited to the website design, logos, graphics, text, game interfaces, software, audio, and visual elements — is the property of PrimeSpin or its content licensors, and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to access and use the PrimeSpin platform for personal, recreational purposes only. You may not copy, reproduce, distribute, modify, publicly display, or create derivative works from any PrimeSpin content without prior written permission.

The PrimeSpin name, logo, and any associated marks are trademarks of the platform. Unauthorised use of these marks is prohibited.

09 Limitation of Liability

PrimeSpin provides its platform on an "as is" and "as available" basis. While we make every reasonable effort to maintain continuous, error-free access to the platform, we cannot guarantee uninterrupted service at all times.

To the maximum extent permitted by applicable law, PrimeSpin shall not be liable for:

• Loss of winnings, data, or profits arising from platform downtime, technical errors, or connectivity issues beyond our reasonable control;
• Any direct, indirect, incidental, or consequential losses arising from your use of or inability to use the platform;
• Losses resulting from your failure to follow these Terms or the rules of any specific game or market;
• Unauthorised access to your account where you failed to take reasonable security precautions.

Nothing in these Terms excludes liability for fraud, personal injury caused by negligence, or any other liability that cannot be excluded under applicable law.

10 Privacy & Data

Your personal information is collected and processed by PrimeSpin in accordance with our Privacy Policy, which is available at primespin.app/privacy-policy. By registering an account, you consent to the collection and use of your data as described in that policy.

PrimeSpin collects personal data including your name, contact details, payment information, and gaming activity records for the purposes of account management, identity verification, anti-fraud monitoring, and improvement of our services.

We do not sell your personal data to third parties. Information is shared only where necessary for processing payments, fulfilling legal obligations, or with trusted service providers who operate under confidentiality agreements with PrimeSpin.

11 Responsible Gaming

PrimeSpin is committed to promoting responsible gaming. We believe that gaming should always be an enjoyable, recreational activity — and we provide tools to help you keep it that way.

Available responsible gaming tools include:

• Deposit limits: Set daily, weekly, or monthly limits on how much you can add to your PrimeSpin account.
• Bet limits: Restrict the maximum amount you can wager per bet or per session.
• Session time reminders: Receive notifications when you've been playing for a set period.
• Self-exclusion: Exclude yourself from the PrimeSpin platform for a defined period or permanently. Self-exclusion takes effect immediately and cannot be reversed during the exclusion period.
• Reality checks: View reminders about your session duration and financial activity.

These tools are available in your account settings. If you're concerned about your gaming habits or those of someone you know, we encourage you to make use of these tools or reach out to support. Full details are on our Responsible Gaming page.

12 Suspension & Account Closure

PrimeSpin reserves the right to suspend, restrict, or permanently close any account at its discretion, particularly in cases of:

• Breach of any of these Terms;
• Suspected fraudulent activity, identity misrepresentation, or money laundering;
• Provision of false or misleading information during registration or verification;
• Conduct that PrimeSpin reasonably believes to be harmful to the platform or other players;
• Receipt of a self-exclusion request from the account holder.

Where an account is closed following a confirmed breach of these Terms, any pending bonuses, bonus-derived winnings, and balances may be forfeited. Where an account is closed for other reasons (including voluntary closure by the player), any verified real-money balance will be returned to the player through a verified payment method.

You may request voluntary account closure at any time by contacting PrimeSpin support. Closure requests will be processed within a reasonable timeframe, and any remaining balance will be returned to you after standard verification checks.

13 Amendments to These Terms

PrimeSpin may update these Terms from time to time to reflect changes in the platform, applicable laws, or our operating practices. When we make material changes, we will notify registered players through the email address on file and/or through a prominent notice on the platform.

Continued use of PrimeSpin after the effective date of any amendments constitutes your acceptance of the revised Terms. If you do not agree with a change, you should stop using the platform and may request account closure.

The "Last Updated" date at the top of this page reflects when the most recent changes were made. We recommend reviewing these Terms periodically, particularly if you haven't visited the platform for some time.

14 Governing Law & Disputes

These Terms are governed by and construed in accordance with applicable laws and the regulatory framework under which PrimeSpin operates. By accepting these Terms, you submit to the applicable jurisdiction for the resolution of any disputes arising from or related to your use of the platform.

In the event of a dispute regarding a bet, game outcome, or account decision, the following process applies:

1. Contact PrimeSpin support and raise the issue formally via email at support@primespin.app.
2. PrimeSpin will acknowledge your complaint within 48 hours and provide a substantive response within a reasonable timeframe thereafter.
3. If you are unsatisfied with the resolution, escalation procedures are available as outlined in the complaints section of our support documentation.

PrimeSpin's decisions on game outcomes, system logs, and transaction records are treated as final and definitive, subject to the complaints process above.

15 Contact Us

If you have questions about these Terms, your account, or any aspect of the PrimeSpin platform, you can reach our support team through the following channel:

For urgent account security matters — suspected unauthorised access, fraud, or immediate self-exclusion requests — please mark your email subject line accordingly so we can prioritise your case.

PrimeSpin is committed to being a platform Filipino players can actually trust. These Terms aren't just legal boilerplate — they reflect how we intend to operate and what you can reasonably expect from us. Salamat for choosing PrimeSpin.